Bill Pay

Big changes are coming to your online bill pay experience! We're rolling out powerful new cash flow management tools designed to save you time, give you more control, and streamline your payments. With faster processing, more payment options, and seamless integration, managing your business finances has never been easier.

If your business no longer needs payment tools, you can opt out of this change before May 12, 2025 by calling 877-423-9742 or emailing treasury.servicing@wafd.com.

When Will This Happen?

We're introducing these tools in three phases:

April 28, 2025 - Tools become available to all new online banking clients
May 19, 2025 - First group of active bill pay users are transitioned
June 23, 2025 - Full rollout to all bill pay users

What You Need to Do

To continue using bill pay, you'll need to review and agree to the updated terms and conditions. WaFd Bank Small Business Payment Terms of Service

Accessing bill payment tools after your accounts have been converted constitutes your agreement to the updated terms above.
Learn the New System: Watch our quick how-to videos to get familiar with the updated features

What is Changing?

Faster Processing: Reduce payment delays to improve cash flow, and ensure your bills are paid on time
Upload your Bills: Email, snap a photo, or upload your invoices for easy review and payment
Upgrade to Pro: Access enhanced features like two-way accounting sync, additional sub-users, and more bill payments for just $9/month
Time-Saving Automation: Easily schedule payments, set up auto-pay, and manage recurring payments, including the ability to pay multiple bills at once
Team Collaboration: Share workload by adding users with custom access controls
Invoicing (Coming Fall 2025!): Send, track, and receive invoice payments—all in one place

Package Options

Your company will be converted to the Standard or Pro Payments plan automatically, based on your current service as of May 12.

1 ADMIN + 1 additional user—Includes all new features and up to 5 bill payments per month with the Standard Plan, with no monthly service fee
1 ADMIN + 2 or more additional users—The Pro Plan ($9/month) includes 10 bill payments, 2 sub-user accounts, and two-way sync with QuickBooks

Fees

Credit Card Payments: 3.00% processing fee
Additional Bill Payments: $0.40 per payment
Additional Users: $1.50 per user per month

Frequently Asked Questions

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Need Help?

We're here to support you throughout the transition.

Call us at 800-324-9375, reach out to your Relationship Manager, or email treasury.servicing@wafd.com.